Terms of Service

These Terms govern all engagements with Nthabiseng. By using our services, systems, or platforms, you agree to these Terms.

1. Scope of Services

Nthabiseng provides professional services including:

  • Human resources consultancy and workforce development
  • Verification systems and compliance checks
  • Financial management, audits, and forensic investigations
  • Insurance brokerage and risk mitigation
  • Business systems and lifestyle support solutions

Service-specific agreements may apply.

2. Sector-Specific Terms

A. Human Resources & Verification Services

  • Clients must provide truthful and lawful information
  • Verification results reflect findings at the time of assessment
  • Nthabiseng does not guarantee employment outcomes
  • Reports are confidential and intended only for authorised use

B. Financial Integrity & Forensic Investigations

  • Investigations are evidence-based and professionally independent
  • Findings do not constitute judicial determinations
  • Nthabiseng is not liable for actions taken by third parties based on reports
  • Clients must preserve evidence and cooperate lawfully

C. Insurance & Risk Solutions

  • Insurance cover is subject to insurer terms and underwriting decisions
  • Nthabiseng acts as an intermediary, not the insurer
  • Claims outcomes are determined by insurers, not Nthabiseng
  • Accurate disclosure by clients is mandatory

3. Client Obligations

Clients agree to:

  • Provide accurate and complete information
  • Use services lawfully and ethically
  • Respect confidentiality and intellectual property
  • Settle agreed fees within stipulated timelines

4. Fees & Payment

  • Fees are agreed in writing before service commencement
  • Late payment may result in service suspension
  • Refunds are subject to service-specific agreements

5. Confidentiality

All non-public information exchanged remains confidential unless:

  • Disclosure is legally required
  • Consent is granted
  • Information enters the public domain lawfully

6. Intellectual Property

All systems, tools, methodologies, reports, and branding remain the intellectual property of Nthabiseng unless expressly transferred in writing.

7. Limitation of Liability

  • Services are provided with professional care
  • No guarantees of outcomes are implied
  • Liability is limited to fees paid for the specific service
  • Indirect or consequential losses are excluded where permitted by law

8. Suspension & Termination

Nthabiseng may suspend or terminate services if:

  • These Terms are breached
  • Services are misused
  • Legal, ethical, or regulatory risks arise

9. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of Zimbabwe. Disputes fall under Zimbabwean courts.

10. Contact

Nthabiseng

Harare, Zimbabwe

Phone: [To be added]

Email: compliance@nthabiseng.com

Chat with us on WhatsApp